OUR PRODUCTION PROCESS
From Production To You
Here at Neon Direct, we are proud and confident in our Production process of our LED Neon Signs. For over 2 years, via our Events Company, we have been manufacturing custom LED Neon Signs for our Private, Corporate and Business to Business clients. We continue to receive nothing but positive feedback for our LED Neon Signs’ quality whether it be purchased or hired.
Much like some of the world’s biggest Tech Giants such as Apple, Samsung & LG etc, we proudly manufacture in China and not only do we have full confidence in our production, we have a fantastic relationship with our factory and a constant line of communication.
Having tested multiple manufacturers, we found them to be the best and on forming a partnership, we designed and implemented upgrades to all our products from materials used for our acrylic boards to the power supply and remote controls! For example, many LED Neon Suppliers supply customers with a big industrial style transformer manually wired. Our power supplies are redesigned, sleeker and come in a complete sealed unit ensuring the power supply completely safe for indoor and outdoor use*.
We are in daily communication with our manufacturing partners and ensure our products are produced to our incredibly high standards. Once you purchase a design from us, we then arrange production for you with our manufacturer. Once produced, each individual sign is then shipped to us for further quality inspection and a final test and quality check in our UK warehouse before being dispatched to you as the customer.
We have a friendly in-house UK team (based in High Wycombe, Buckinghamshire) consisting of a dedicated Sales Team, Graphic Designers, Management and Warehouse staff.
All of our team understand and fully believe in our ethos and are passionate and dedicated to giving our customers the best service possible and therefore we are always happy to speak with you via our multiple lines of communication:
Phone – 0800 0487234
Email – [email protected]
Social Media (Instagram and Facebook) – @neondirectco
Live Chat – Please press the little blue speech bubble on the right of the screen
Please feel free to reach out to us anytime, we are always here to help and blow your mind with our amazing LED Neon Signs.
*Please note, whilst the power supply is weather proof as standard, the LED signs are not waterproof and not suitable for outdoor use. If you would like a waterproof sign, please make sure you select the ‘Outdoor’ option upon creating your sign or let one of the team know when making an enquiry.